Frequently asked questions
Practical answers about booking mobile full service, premium service, or Mobile Diagnostic in Auckland.
What areas do you cover?
We provide mobile vehicle servicing across the Auckland region. We come to your home, workplace, or another address you supply. We do not operate a walk-in workshop. Enter your address when you book and we will confirm whether it is inside our current service area.
What services do you offer?
We currently offer mobile full service, premium service, and Mobile Diagnostic in Auckland. We do not offer brake pad replacement as a standalone booking. Cooling-system checks on a service are a visual inspection for leaks, not a pressure test.
Do you offer a standalone oil change?
Oil and filter change is included in full service. We do not currently offer a standalone oil-change booking. If you want an oil and filter change, book full service. Price depends on your vehicle and is shown after you enter your registration.
How do I book?
On the homepage, enter your vehicle registration, choose a service, add your details and address, pick a date and time, then pay. We come to you at the booked slot.
Can I call instead of booking online?
Yes. Call 027 328 8637. Online booking is the primary way to reserve a time, see the price for your vehicle, and pay. If you call, we may still ask you to complete a booking online.
What are your hours?
We operate 8:00am to 6:00pm, Monday to Friday. Book a time slot online. We come to you across Auckland rather than running a walk-in workshop.
How does pricing work?
Price depends on your vehicle and the service you choose. Enter your rego on the booking form to see the price for that car before you pay. Any travel surcharge is shown before you confirm.
How long does a service take?
Mobile Diagnostic is up to 30 minutes on site. Full service and premium service take longer depending on the vehicle. You choose a time slot when you book.
Do you service European cars?
Yes. We service European vehicles as well as other makes. Enter your rego on the booking form for a quote for that vehicle.
How do I pay?
Payment is taken online when you book. You can pay by card through Stripe, or choose Afterpay on the payment step. Your booking is not confirmed until payment has been processed, unless we agree otherwise in writing.
Can I reschedule?
Contact us as early as you reasonably can before the appointment. Cancellation and rescheduling terms are set out in our Terms of Service.
More detail
Service descriptions: full service, premium service, Mobile Diagnostic. Coverage: areas we serve. Legal terms: Terms of Service. Company: About. Book from the homepage form.